Technical Support
Get help with your computer issues, IT problems, or technical questions.
How Can We Help?
Choose the support option that works best for you.
Remote Support
Get instant help from our technicians without leaving your home or office. We can securely connect to your computer to diagnose and fix issues.
- Fast connection in minutes
- Secure & encrypted
- Watch while we work
Phone Support
Speak directly with our support team. We're available during business hours to answer questions and troubleshoot issues.
- Mon-Fri: 8am - 6pm
- Sat: 9am - 3pm
- No hold queues
On-Site Support
Need hands-on help? We'll come to you. Our technicians provide on-site service throughout the Phoenix metro area.
- Same-day available
- Homes & businesses
- Flat-rate pricing
Start a Remote Support Session
Our remote support tool allows our technicians to securely connect to your computer and resolve issues quickly. It's safe, fast, and you can watch everything we do.
Download the Support Tool
Click the button below to download our remote support application.
Run the Application
Open the downloaded file and follow the on-screen instructions.
Share Your Code
Tell our technician the code displayed on your screen.
Already Have a Session Code?
If a technician has given you a session code, enter it below to join the support session.
Your Privacy is Protected
Our remote sessions are encrypted and you maintain full control. You can end the session at any time.
Common Issues We Can Help With
Quick fixes you can try, or let us handle it for you.
Slow Computer
We'll optimize your system, remove bloatware, and boost performance.
Virus Removal
Complete malware removal and security hardening.
Network Issues
WiFi problems, connectivity issues, and network setup.
Email Problems
Email setup, sync issues, and configuration help.
Printer Setup
Printer installation, drivers, and troubleshooting.
Data Backup
Backup solutions and data migration assistance.
Software Install
Help with software installation and configuration.
Other Issues
Whatever your tech problem, we're here to help!
Looking for quick answers? Check out our Knowledge Base for FAQs and helpful articles.