AZ Computer Services

Privacy Policy

How we collect, use, and protect your information.

Last Updated: January 1, 2024

1. Introduction

Arizona Computer Services ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

2.1 Information You Provide

  • Contact Information: Name, email address, phone number, mailing address
  • Account Information: Username, password (encrypted), service preferences
  • Payment Information: Credit card details (processed securely through third-party processors)
  • Service Information: Details about your devices, technical issues, and service requests
  • Communications: Emails, chat messages, and phone call records

2.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, referral sources
  • Cookies: Small data files stored on your device (see Cookie Policy below)

2.3 Information from Third Parties

We may receive information from third parties, such as business partners, marketing partners, and social media platforms when you interact with our content.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Communicate with you about services, updates, and promotions
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: Third parties who perform services on our behalf (payment processing, email delivery, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data
  • Regular security assessments and updates
  • Employee training on data protection
  • Access controls and authentication measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

  • Account information: Duration of your account plus 3 years
  • Service records: 7 years for warranty and legal purposes
  • Marketing data: Until you opt out
  • Financial records: As required by tax laws (typically 7 years)

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Portability: Receive your data in a portable format

To exercise these rights, please contact us using the information below.

8. Cookie Policy

We use cookies and similar tracking technologies on our website. Cookies are small data files placed on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our services and user experience
  • Provide relevant content and advertising

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: